Porting Midata Seems Simple Enough

LinkedIn (and Amazon.com) have demonstrated how easy it can be to transfer your transaction data from one service or application to another. This should be of interest to anyone interested in Midata.

LinkedIn recently took the decision to replace the function which allowed you to add third party applications to your LinkedIn profile with the ability to add direct links material hosted elsewhere. It appears that the third party applications had been necessary to enable the storage and display of the material on the LinkedIn platform. Ending that third party application programme will mean all the data you've loaded for display via at least some of those applications will no longer be available on your profile. The data would need to be transferred from the LinkedIn platform to a third party's systems in order to display or use it in similar fashion.

Unfortunately, I missed any notification of this decision, and only went looking for information in the Help pages when I found I could no longer add a book to my "Amazon Reading List by Amazon" app. (a nice way of tracking interesting books you've read). That I missed the news was a bit strange, as I'm a frequent LinkedIn user with over 900 connections, so maybe the commuication of this decision and its implications could have been handled a little better. 

However, the instructions for obtaining and displaying my reading list data were simple enough, and I am now the proud owner of a profile on Shelfari, the literary network facilitated by Amazon.com, into which I have imported my data from the application on LinkedIn.

Whether I can then display a list of books I've read to my followers on LinkedIn is a matter for LinkedIn. But it did seem that the updates to the reading list, rather than the list itself, was what sparked comment and discussion.

Midata Thoughts No. 2

I attended a meeting of the midata Transmission working group this week, which reviewed a set of scenarios based on those described in my previous post on this topic. I've updated my legal presentation by way of an overall summary, and will embed it below shortly. The working group scenarios are likely to go into a bit more detail and involve additional sub-scenarios. I assume they will be available once they have been reviewed by all the working groups and are considered in final form - possibly as part of a final report.

In essence, our discussion this week focused on: 

• clarifying the likely use-cases and consumer/small business benefit: the first few scenarios reflect how midata currently flows (e.g. release of current account data via online banking) which we agree is not terribly consumer friendly. The later scenarios reflect a more likely outcome, as new analytical and 'dynamic switching' services arise, for example, or as consumers begin to negotiate specific products or pricing (whether alone or in collaboration with others); and

• differentiating the various types of services that may be offered by new intermediaries (previously called 'personal information managers'): 

•  Midata Store: this service would only involve the provider acting as a reasonably passive repository of midata on the Customer's behalf, (e.g. merely holding it, or displaying and/or transmitting it without any alteration) could be called, say, a "Midata Store". It was also considered necessary to distinguish between a Midata Store that only receives midata from the Customer, and one that receives midata directly from a Current Supplier via a direct interface ("Linked Midata Store");

•  Midata Service Provider: this type of service would involves the receipt of midata on the Customer's behalf for the purpose of analysis, combining that data with other data and/or producing some kind of reliable result for the purpose of negotiating with Current Supplier or Third Party Supplier would involve processing on a greater scale.  This would clearly involve more technological (as well as contractual and co-regulatory) safeguards.

It was considered that Midata Stores and Midata Service Providers are likely to evolve their own specific technology/transmission standards and self-regulatory codes quite quickly, in addition to any trnsmission guidelines etc produced by the Midata programme. However, it would be difficult to mandate the creation of a specific trade body or related code at this point.

The next meeting I am due to attend is a meeting of the legal and regulatory working group at the end of this month.

Midata thoughts 121212 v2.0 from Simon Deane-Johns

Midata Thoughts No. 1

Hard on the heels of the government's recent warning shot, we're now into the working group phase of the voluntary Midata programme.

I'm involved in the working groups on Transmission and Data Protection Regulation & Enforcement. Other members of the Interoperability Board are also looking at Identification; Data Storage; and Onward Data Release to Third Parties. In due course, we will draw those aspects together, with the exact form and format of the output to be decided.

Of course, this is not intended as a 'closed shop' and I have tried to be transparent, via this blog, about my involvement. This has included publishing a summary of my response to the Midata consultation over the summer. In keeping with that, I am now embedding below a presentation of my initial thoughts following discussions on the roles of participants, process flows, the developing co-regulatory environment, risks, controls and challenges. I have also included scenario diagrams covering the three types of scenarios involved.

I welcome any comments, queries or suggestions you may have. I will post further updates in due course.

Midata Thoughts No. 1 from Simon Deane-Johns

 

Caution On Payday Loans Cap: It's A Midata Problem

The government is right to resist automatically capping interest rates for short term or 'payday' loans, and to insist on an evidence-based approach to the market which takes account of unintended consequences. Powers to cap rates, prevent endless renewals and aggressive, unsupportive collections activity are important. But it's critical to understand the real problem confronting the payday borrower before leaping to solutions.

Until now, the popularity of short term loans has been positioned in Parliament as a moral problem (rich for MPs!) for which an interest rate cap is the solution. 

But the annualised percentage rate (APR) for short term loans is misleading and unhelpful for borrowers in context. It only enables comparison of one short term loan against another. And it produces such a strange result against longer term loans that borrowers ignore it - especially, as those loans may not be available to short term borrowers anyway.

Typically, a short term loan is applied for when other debts are due, fees are about to be incurred and other consequences are biting or about to bite. The relevant data points include the cost of unauthorised overdrafts, default fees on card accounts, the consequences of missing the rent, failing to pay a phone or energy bill, and so on. Borrowers react to the worst of the known consequences when borrowing, but may not be aware of them all, let alone take them all into account when assessing the best option.

This is a data problem, not an interest rate problem associated with just one of the options available to the borrower.

What would be helpful is a tool that enables comparison of all the options facing a short term borrower in the borrowing context.

Such applications are evolving, and it's important to note that the government is also playing a role to foster that evolution.

The Midata initiative, for instance, is aimed at producing solutions to meet exactly this kind of challenge. It aims to drive the development of simple applications that will access a person's own transaction data (including fees) to enable that person to make better purchasing decisions. Initially, the government is targeting suppliers in markets for energy, mobile phones, current accounts and credit cards. But it has issued a warning to others. 

If only we could get our MPs to focus on proportionate solutions to the root causes of society's problems rather than embarking on populist moral crusades and fiddling their expenses!

Warning Shot Fired Over Midata

The government is preparing the way for regulations to enable consumers and small businesses to request all their transaction data related to energy, mobile phones, current accounts and credit cards. If considered necessary, regulations could be in place in 2013, and may target other markets where certain factors point to consumer detriment.

The decision follows a consultation in the summer, and the full  response is here.

The proposals should add momentum to the voluntary Midata programme fostered by the Department for Business Innovation and Skills to help industry and consumer representatives resolve some of the key challenges in the 'core' consumer markets.

The Information Commissioner’s Office would take the lead role in enforcing any regulations, while concurrent enforcement powers could be given to sector-specific regulators.

The 'transaction data' at stake are the records of a consumer’s own purchases or consumption from a supplier - what the consumer bought, where and how much they paid for it - not the supplier's subsequent analysis. The data would have to be released in computer-readable format to enable it to be analysed by the consumer or a service provider of his/her choosing. This would help prevent suppliers gaining an unfair pricing advantage over consumers, for example, and make it easier for consumers to figure out the product right for them.

Factors the government might consider when deciding whether to expand the programme to other sectors include: 

• the market is not working well for consumers, e.g. consumers find it difficult to make the right choice or their behaviour affects pricing it's difficult to predict that behaviour;

• there's a one-to-one, long-term relationship between the business and the customer, with a stream of ongoing transactions;

• consumer engagement is limited, e.g. low levels of switching or competition; and

• suppliers don't voluntarily provide transaction/consumption data to customers at their request in portable electronic format.

I should add that I am involved in the Midata programme, as a member of the Interoperability Board, and on working groups considering issues related to data transmission and law/regulation.