Overdue Reform of the UK Consumer Credit Act

The Treasury is consulting on a long overdue overhaul of the Consumer Credit Act 1974 (CCA) which covers the UK’s £200bn non-mortgage consumer credit industry, including personal loans, credit cards, hire purchase and pawn-broking. I'm waiting on publication of a longer note summarising the detail, and will post a link to that here. You have until 17 March 2023 to respond. Let me know if I can help you in understanding the proposals and likely impact. 

Brexit

As previously mentioned, the current consultation was actually proposed in June, just prior to the European Commission proposal for a new Consumer Credit Directive (CCD2).  Extensive changes were made to the CCA in 2010 to implement CCD1, which had considerable input from the UK. 

Supervision of the CCA transferred from the Office of Fair Trading to the Financial Conduct Authority  in 2014 under the Financial Services and Markets Act 2000 (FSMA). This meant adding consumer credit and hire agreements, and related activities, to the FSMA (Regulated Activities) Order 20012 (RAO); and transferring some CCA regulations to the FCA’s rules. The Treasury now wishes to transfer “the majority” of the CCA to FCA rules, which seem likely to align with CCD2. 

Some aspects that are specific to Scotland and Northern Ireland will be addressed later in the review process.

Scope and Impact

The CCA regulates consumer credit and consumer hire, although the latter has less protection. The government has already announced plans to regulate many Buy-Now Pay-Later (BNPL) products that are currently unregulated. 

Broadly, the activities of entering into regulated credit and hire agreements require FCA authorisation and specific permission when carried on by way of business, as do the activities of exercising the rights of a lender (or owner, for hire purposes) and various ‘ancillary services’ such as credit broking, debt collection, debt counselling, debt adjusting, debt administration, operating an electronic system in relation to lending (peer to peer lending), credit information services. 

Advertising credit and hire products is also regulated, even for unauthorised firms. 

The FCA’s new Consumer Duty does not apply to unregulated or exempt individuals or products in the same way as the CCA regime, but that new duty changes the context in which the CCA protections operate; and makes authorised firms liable for certain activities of unauthorised firms in the product 'distribution chain'.

About 6,000 authorised firms have permission to enter into consumer credit or consumer hire agreements; and 36,000 FCA firms have credit permissions (mainly credit broking). 

I will update this post with a link to the more detailed note shortly.

FCA Guidance on Consumer Credit Lending Authorisation

A key supporting document for applications to the Financial Conduct Authority for authorisation and permission to carry on a regulated activity is the 'regulatory business plan'. 

The requirements for what the plan must cover are usually summarised in various guidance, depending on the type of authorisation or permission being sought, but there's a lot of variation as most advisers have developed their own templates. 

Helpfully, however, the FCA has published a sample regulatory business plan for use by firms seeking authorisation/permission that is also useful for consumer credit lending, with a web page that also contains link to other relevant guidance for prospective lenders.

What is consumer credit lending?

This is a huge topic, but very broadly...

Permissions required for consumer credit lending activity will include entering into regulated credit agreements as the initial lender (under article 60B(1) of The Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 (RAO) and/or buying or exercising the rights under pre-existing regulated credit agreements (under 60B(2)), subject to exemption under article 55 of The Financial Services and Markets Act 2000 (Exemption) Order 2001, for example). That deserves a post of its own.

A similar regime applies to regulated consumer hire agreements (under article 60N of the RAO), while hire purchase and conditional sale agreements are treated as regulated credit agreements.

There are also various related permissions that will likely be required to deal with credit agreements and consumer hire agreements, including credit broking (article 36A, RAO), operating a peer-to-peer lending platform (article 36H), as well as debt adusting (39D), debt counselling (39E), debt collecting (39F) and debt administration (39G). These activities and various exemptions also deserve their own post.

Regulated credit agreements do not generally include "exempt agreements" (based on many exemptions in articles 60C-60K of the RAO that would require yet another post), but carrying out credit broking in relation to exempt agreements is still a regulated activity, and facilitating entry into exempt agreements can also still constitute peer-to-peer lending.

There are also specific exemptions for consumer hire agreements (articles 60O-60R, RAO).

Regulated credit agreements and consumer hire agreements and so on are also subject to the Consumer Credit Act 1974 and related regulations, though some provisions (including those relating to the 'form and content' of agreements) will not apply to "non-commercial agreements" or exempt agreements (though some exemptions require certain declarations in the paperwork). The CCA also deals with pawn receipts, revolving credit (e.g. credit cards), small loans and so on - yet another whole post in itself.

Finally, the FCA's 'Handbook' of rules generally apply to authorised firms who conduct consumer credit/hire activity, as well as specific rules on consumer credit (CONC) which distinguish between different types of consumer credit (e.g. pawnbroking, high cost short term (payday lending) and P2P agreements) for certain purposes.

Please get in touch if any you need advice on any of this.