The Fine Print
Pragmatic thoughts on the law and legal practice.
Showing posts with label
complaints
.
Show all posts
Showing posts with label
complaints
.
Show all posts
Monday, 17 May 2021
The FCA's New 'Consumer Duty'
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The UK's Financial Conduct Authority is consulting on the introduction of a new "consumer duty " that will apply to regulated ...
Saturday, 13 January 2018
Payment Services #.0: When Payments Finally Become Less Visible
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Today marks the dawn of new payments regulation under the second Payment Services Directive (PSD2). Yawn, you say. But, unusually for a t...
Saturday, 30 July 2011
How Not To Deal With A Regulator
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The 'Big Six' energy providers are actually threatening to steal the regulatory limelight from UK retail banks - which is no mean...
Tuesday, 3 May 2011
Week One: Build A Decent Framework
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The first week in any new in-house role or project has many defining moments. Are you friendly and approachable, or nervous and shy? Do you ...
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