The Fine Print

Pragmatic thoughts on the law and legal practice.

Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts
Monday, 17 May 2021

The FCA's New 'Consumer Duty'

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The UK's Financial Conduct Authority is consulting on the introduction of a new "consumer duty " that will apply to regulated ...
Saturday, 13 January 2018

Payment Services #.0: When Payments Finally Become Less Visible

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Today marks the dawn of new payments regulation under the second Payment Services Directive (PSD2). Yawn, you say. But, unusually for a t...
Saturday, 30 July 2011

How Not To Deal With A Regulator

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The 'Big Six' energy providers are actually threatening to steal the regulatory limelight from UK retail banks - which is no mean...
Tuesday, 3 May 2011

Week One: Build A Decent Framework

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The first week in any new in-house role or project has many defining moments. Are you friendly and approachable, or nervous and shy? Do you ...
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